---
title: "Close Report Summaries | SpotOn Restaurant Reporting"
canonical: "https://help.spoton.com/space/SK/5276336130/Close%20Report%20Summaries%20%7C%20SpotOn%20Restaurant%20Reporting"
format: markdown
---
## **Overview**

The Close Report Summaries report provides a detailed view of employee and register closeout activity for a selected date range. This report allows managers to review cash reconciliation, sales totals, payment activity, gratuities, paid-ins, paid-outs, and over/short amounts associated with employee closeouts.

Closeout reports are commonly used during end-of-shift and end-of-day procedures, but they can also be referenced throughout the day to review sales performance and cash management activity.

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**Quick Links**

> Macro (toc)

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## **Step-by-Step Instructions**

Use Restaurant Reporting to review historical closeout data and cash reconciliation details across a selected date range.

1. Log in to Restaurant Reporting.
2. Select **Closing** from the left navigation menu.
3. Click **Close Report Summaries**.
4. Use the **Date Range** selector in the upper-right corner to choose the period you want to review.
5. The report will automatically refresh based on the selected date range.
6. Review the **Close Summary Report** and **Cash Reconciliation** data displayed for the selected date range.
7. To view an individual employee's detailed closeout report, click the employee's name in the **Cash Reconciliation** section. The **POS Close Summary Report** for that employee will open and display detailed sales, payments, cash reconciliation, tips, gratuities, discounts, and other closeout information.

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### **Review the Close Summaries Section**

The Close Summaries section provides a high-level overview of closeout activity, including:

| Column | Description |
| --- | --- |
| Date | Date of the closeout |
| Time | Time the closeout was completed |
| Employee/Register | Employee or register associated with the closeout |
| Paid In | Total paid-in transactions |
| Paid Out | Total paid-out transactions |
| # Payments | Number of payments processed |
| Payment Total | Total payment amount collected |
| Notes | Notes entered during the closeout process |

Additional options include:

- **Show Zero Entries** – Displays records with zero values.
- **Hide Zero Entries** – Hides records with zero values.
- **Details** – Opens detailed closeout information.

### **Review Cash Reconciliation Details**

Select **Details** to view the **Close Summary Report**.

The **Cash Reconciliation** section provides employee and register-level reconciliation information. Auto gratuity is included in this table, allowing you to review cash and credit auto gratuity amounts directly from the Close Summary Report.

The Cash Reconciliation section includes:

|  |  |
| --- | --- |
| **Column** | **Description** |
| Employee/Register | Employee or register associated with the closeout |
| Sales | Total sales amount |
| Non-Cash Tips | Tips collected through non-cash payments |
| Gratuity | Total gratuity amount |
| Cash Auto Gratuity | Auto gratuity associated with cash payments |
| Credit Auto Gratuity | Auto gratuity associated with credit card payments |
| Other Auto Gratuity | Auto gratuity associated with other applicable payment methods |
| Open | Opening cash amount |
| Close | Closing cash amount |
| Over/Short | Difference between expected and actual cash, when applicable |

**Note:** Auto gratuity amounts for cash and credit card payments are displayed separately in the **Cash Reconciliation** table, making it easier to review how auto gratuity was collected during the closeout period.

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## **FAQs**

**How do I access Close Out Reports?**

Close Out Reports can be accessed from multiple areas within SpotOn depending on whether you need current or historical closeout information.

**Restaurant Reporting Close Out Reports**

Use Restaurant Reporting to review historical closeout data and cash reconciliation details across a selected date range.

1. Log in to Restaurant Reporting.
2. Select **Closing** from the left navigation menu.
3. Click **Close Report Summaries**.
4. Use the **Date Range** selector in the upper-right corner to choose the period you want to review.
5. The report will automatically refresh based on the selected date range.

**FOH Close Out Reports (Employee Level Only)**

Use this option to review an employee's current closeout information.

1. Navigate to **Show Commands > Close Out**.
2. Select the employee's name.
3. The employee's closeout information will display.

**How do I access previous Close Out Reports in FOH?**

1. Navigate to **Show Commands > End of Day History**.
2. Use the date selector to choose the day you want to review.
3. The closeout data for the selected day will display.

**To view an employee's Close Out Report:**

1. Click **Expand Closeouts**.
2. Select the desired employee.
3. Click **View Close Report**.

**To view the full store Close Out Report:**

1. Select the **Report** tab.
2. Review the Close Report for the entire location.

**How do I access previous Close Out Reports in BOH? **

1. Log in to the BOH.
2. Select the **End of Day History** icon.
3. Choose the desired location from the panel on the left.
4. Use the date selector to choose the day you want to review.
5. The closeout data for the selected day will display.

**To view an employee's Close Out Report:**

1. Click **Expand Closeouts**.
2. Select the desired employee.
3. Click **View Close Report**.

**To view the full store Close Out Report:**

1. Select the **Report** tab.
2. Review the Close Report for the entire location.

**What is the difference between Restaurant Reporting, FOH, and BOH Close Out Reports?**

- **Restaurant Reporting** provides historical closeout reporting, cash reconciliation details, and reporting across a selected date range.
- **FOH Close Out** provides access to an employee's current shift closeout information.
- **FOH End of Day History** and **BOH End of Day History** allow managers to review and reprint previous employee and location-level closeout reports.

**Can closeout reports be reprinted later?**

Yes. Historical closeout reports can be accessed through FOH End of Day History or BOH End of Day History and reprinted as needed.

**Can I require some job positions to use Blind Cash Management and others to use Standard Cash Management?**

Yes. Cash management settings can be configured by job position, allowing different reconciliation workflows for different employee roles.

**If an employee forgets to enter their opening cash amount, can it be added later?**

Yes. The system will prompt the employee to enter their opening cash amount when they attempt their first cash transaction.

**Which Cash Due setting should most restaurants use?**

Most restaurants use **Total Cash Minus Both**, as it typically aligns with nightly tip payout workflows and cash reconciliation procedures.

**Does the Open Cash setting affect credit card tips?**

No. The Open Cash setting only affects how starting cash is treated during reconciliation and does not impact credit card tips.

**What happens if the Cash Due Equals setting is configured incorrectly?**

Cash deposits, reconciliation totals, and Daily Sales Recap values may not match expected amounts, which can lead to discrepancies during closeout review.

**Why do I see an Over/Short amount?**

The Over/Short field displays the difference between the expected cash amount and the actual cash counted during reconciliation. Positive values indicate overages, while negative values indicate shortages.

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## **Tips**

- Verify cash management settings in BOH if cash reconciliation totals appear incorrect.
- Use **Hide Zero Entries** to simplify report review and focus on active employees.
- Review Paid Ins and Paid Outs when investigating cash discrepancies.
- Ensure employees complete their closeout procedures before reviewing final shift totals.
- If closeout values appear inaccurate, confirm that all tips, gratuities, and cash transactions have been finalized.
- Compare Restaurant Reporting data with FOH or BOH closeout reports when investigating discrepancies.

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## Related Articles

- [Employee Closeout Process | SpotOn Restaurant FOH](https://help.spoton.com/space/SK/2664661005/Employee+Closeout+Process+%7C+SpotOn+Restaurant+FOH)
- <u>[Set Up Cash Due Equals and Open Cash Exclusion Rules for Your Location](https://help.spoton.com/space/SK/4622614529/Set+Up+Cash+Due+Equals+and+Open+Cash+Exclusion+Rules+for+Your+Location)</u>
- <u>[Set Up Closeout Rules for Each Job Position](https://help.spoton.com/space/SK/4621402113/Set+Up+Closeout+Rules+for+Each+Job+Position)</u>.
- [Credit Card Transactions Report | SpotOn Restaurant Reporting](https://help.spoton.com/space/SK/4642766901)
- [Daily Sales Recap Report | SpotOn Restaurant Reporting](https://help.spoton.com/space/SK/4642767022)