---
title: "Group Ordering QR Order & Pay Configuration"
canonical: "https://help.spoton.com/space/SK/5248221232/Group%20Ordering%20QR%20Order%20%26%20Pay%20Configuration"
format: markdown
---
## **Overview**

Group Ordering allows guests to scan a QR code and invite other guests to join the same order and pay for their own items securely using the **Invite Others** feature. This helps streamline the ordering process for groups while allowing each guest to manage and pay for their individual selections.

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**Quick Links**

> Macro (toc)

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## **Step-by-Step Instructions**

> ✅ **Note:** If a guest accidentally closes an active order, a unique rejoin link can be sent via text message, provided SMS messaging is enabled in the BOH.

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### **Automated SMS on Order Placement**

Restaurants can configure customized automated text messages that are sent to guests after they place a QR order.

To learn how to enable SMS text messaging, please refer to the **[SMS Text Messaging for QR Orders](https://help.spoton.com/space/SK/1916370973/QR+Codes-+Online+Ordering%2C+At+The+Table+Ordering%2C+At+The+Table+Payment+%7C+SpotOn+Order#SMS-Text-Messaging-for-QR-Orders)**[ ](https://help.spoton.com/space/SK/1916370973/QR+Codes-+Online+Ordering%2C+At+The+Table+Ordering%2C+At+The+Table+Payment+%7C+SpotOn+Order#SMS-Text-Messaging-for-QR-Orders)article.

**Sample Text Message Templates**

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## **FAQs**

**Can multiple guests place separate orders from the same QR code?**

Yes. Guests can join a group order using the **Invite Others** feature and pay for their own items separately.

**What happens if a guest accidentally closes their order?**

If SMS messaging is enabled, the guest can receive a unique rejoin link via text message to return to their active order.

**Does Group Ordering require SMS messaging?**

No. Group Ordering functions without SMS messaging, but SMS is required for rejoin links and automated text notifications.

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## **Troubleshooting**

- Verify that **Group Ordering** is enabled in the **QR Order & Pay** settings.
- Confirm that the **Order Type** is set to **Online Ordering**.
- If guests are not receiving rejoin links or notifications, verify that SMS messaging is enabled and properly configured.
- Test the ordering experience using a QR code after making configuration changes.

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## **Related Articles**

- [QR Scan & Pay Configuration | SpotOn Order](https://help.spoton.com/space/SK/5247467553)
- [Counter Service QR Order & Pay Configuration](https://help.spoton.com/space/SK/5247533089)
- [Table Service QR Order & Pay Configuration](https://help.spoton.com/space/SK/5245108569)