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title: "QR Scan & Pay Configuration | SpotOn Order"
canonical: "https://help.spoton.com/space/SK/5247467553/QR+Scan+%26+Pay+Configuration+%7C+SpotOn+Order"
format: markdown
---
## **Overview**

QR Scan & Pay allows guests to conveniently pay their check by scanning a QR code printed on their receipt. This feature provides a faster checkout experience and reduces the need for staff intervention during payment.

**Note:** To help staff avoid concerns about guest walkouts, review the **[QR Notify Staff of Payment](https://help.spoton.com/space/SK/2596175907/QR+Notify+Staff+of+Payment+%7C+SpotOn+Restaurant+BOH)** article to learn how to configure payment confirmation printouts when guests complete payment through QR Scan & Pay.

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**Quick Links**

> Macro (toc)

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## **Step-by-Step Instructions**

**Action**

#### **Configure QR Scan & Pay**

1. Log in to the Back Office (BOH).
2. Select **Locations**.
3. Scroll down to the **SpotOn Order Settings** section.
4. Locate the **QR Scan & Pay** settings.
5. Enable **QR Scan & Pay** by selecting the checkbox.
6. In the **Display Message** field, enter a custom message that will appear beneath the QR code on the printed receipt.

> ℹ️ To preview how the QR code will appear on the guest receipt, select **View**.

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## **FAQs**

**What does QR Scan & Pay allow guests to do?**

Guests can scan the QR code printed on their receipt and complete payment directly from their mobile device.

**Can I customize the message displayed below the QR code?**

Yes. The **Display Message** field allows you to enter a custom message that will appear beneath the QR code on printed receipts.

**How can I see what the QR code will look like on the receipt?**

Select the **View** button within the QR Scan & Pay settings to preview the QR code and display message.

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## **Troubleshooting**

- Verify that **QR Scan & Pay** is enabled in the Location settings.
- Ensure the receipt printer is printing the QR code clearly and completely.
- Use the **View** option to confirm the QR code and custom message display correctly before testing with guests.
- Consider enabling payment notifications for staff to improve visibility when guests pay using QR Scan & Pay.

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## **Related Articles**

- [Counter Service QR Order & Pay Configuration](https://help.spoton.com/space/SK/5247533089)
- [Group Ordering QR Order & Pay Configuration](https://help.spoton.com/space/SK/5248221232)
- [Table Service QR Order & Pay Configuration](https://help.spoton.com/space/SK/5245108569)