---
title: "Company Analytics Reports | SpotOn Reserve Web Portal"
canonical: "https://help.spoton.com/space/SK/5099192331/Company%20Analytics%20Reports%20%7C%20SpotOn%20Reserve%20Web%20Portal"
format: markdown
---
**Overview**

SpotOn Reserve Company Analytics provides insights into your restaurant’s performance across one or multiple locations. These reports help you understand guest traffic, booking trends, operational efficiency, and overall service performance.

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## **Quick Links**

> Macro (toc)

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## **Step-by-Step Instructions**

### **Access Company Analytics**

1. Log in to the **SpotOn Reserve Web Portal**
2. From the left-hand menu, click **Analytics**
3. Select **Company**

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### **Adjust Date Range & Export Data**

1. Use the date selector in the upper-right corner of the report to choose your desired date range
2. Click the **Download** button to export the report as a CSV file

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### **Available Company Reports**

- **Booking Method**  
View guest booking activity by source, including total parties and covers
- **Covers**  
Analyze total covers, number of parties, and average party size
- **Days Used**  
Track which days each location is actively using the Reserve Host App
- **Events**  
Monitor usage of special event flags and party flags
- **Expected Covers**  
Forecast expected guest traffic by booking date, capacity, hour, meal time, and source using historical data
- **Expected Reservations by Day**  
View projected reservation counts by day based on past trends
- **Experience Participation**  
Compare completed experiences versus cancellations
- **Experience Utilization**  
Measure how much of your available capacity is being used for experiences
- **Experience Wait Time Efficiency**  
Review average wait times for each experience
- **Party Status**  
Track completed reservations versus cancellations
- **Guest Status**  
View completed covers compared to cancellations
- **Meal Durations**  
Compare estimated versus actual dining times by party size
- **Parties by Size**  
Analyze the distribution and percentage of completed parties by size
- **Parties Sat**  
See how many guests, parties, and tables are seated every 15 minutes during operating hours
- **Party Flag Use**  
Track how frequently each party flag is used
- **Wait Time Efficiency**  
Compare estimated wait times to actual wait times for waitlisted parties

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## **FAQs**

**Q: Can I view data for multiple locations at once?**  
A: Yes. Company Analytics displays multi-location data in a stacked ranking format for easy comparison.

**Q: Can I export reports?**  
A: Yes. All reports can be exported as CSV files using the download button in the upper-right corner.

**Q: Can I change the reporting date range?**  
A: Yes. Use the date selector in the upper-right corner of each report.

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## **Tips**

> **Tip:** Use longer date ranges to identify trends in guest behavior and operational performance.

> **Tip:** Compare expected vs. actual reports (such as covers or wait times) to identify opportunities for improvement.

> **Note:** Ensure all locations are actively using the Reserve Host App to maintain accurate reporting.

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## **Related Articles**

- <u>[Dining Room Setup & Editing | SpotOn Reserve Web Portal](https://help.spoton.com/space/SK/1458897279/Dining+Room+Setup+&+Editing+%7C+SpotOn+Reserve+Web+Portal)</u>
- <u>[Confirming Reservations | SpotOn Reserve Host App](https://help.spoton.com/space/SK/1284081339/Confirming+Reservations+%7C+SpotOn+Reserve+Host+App)</u>
- <u>[Restore a Canceled Guest to the Waitlist | SpotOn Reserve Host App](https://help.spoton.com/space/SK/1366425672/Restore+a+Canceled+Guest+to+the+Waitlist+%7C+SpotOn+Reserve+Host+App)</u>
- <u>[Guest Search | SpotOn Reserve Host App](https://help.spoton.com/space/SK/1366295933/Guest+Search+%7C+SpotOn+Reserve+Host+App)</u>