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title: "SpotOn Profit AI: Revenue & Labor Insights"
canonical: "https://help.spoton.com/space/SK/5062950950/SpotOn%20Profit%20AI%3A%20Revenue%20%26%20Labor%20Insights"
format: markdown
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SpotOn Profit AI helps you understand what impacted your revenue and labor last week and what you can do next. On your Dashboard homepage, you will see weekly insight cards that highlight what went well and what can be improved based on your sales and staffing performance.

Insights use your Point of Sale data, along with weather data, to explain changes in revenue and customer traffic. They update each week based on your week start day.

If you connect your labor software, your insights will also factor in labor data — so you can see how staffing decisions are affecting your revenue.

> ℹ️ **Coming soon:** Owners will be able to choose whether managers see Profit AI insights, using the **View ProfitAI insights** setting in [Manager Permissions | SpotOn Dashboard](https://spotonteam.atlassian.net/wiki/spaces/SK/pages/4233822221). Until then, managers with Dashboard access can see Profit AI insights.

## **Step 1: Log In to Your Dashboard**

1. Go to <u>[dashboard.spoton.com](https://dashboard.spoton.com/)</u>.
2. Sign in using your SpotOn account credentials.
3. Complete any MFA prompt if requested.

## **Step 4: Add Labor Data to Your Insights**

Connecting your labor software lets your insights include staffing data — so you can see things like how labor costs lined up with your busiest hours, or whether you were over- or under-staffed during a key shift.

### **Connecting 7shifts**

### **Multi-location**

If you have multiple locations and only some are matched to 7shifts, you’ll see two reminders until everything is connected:

- A yellow banner at the top of your Dashboard shows how many locations are missing labor insights and includes a “Finish setup” button.
- On the weekly insights card, when you’re viewing an unmatched location, you will see a note that says “Location not connected to 7shifts” with a “Manage” link.

Click either one to open the location mapping screen and finish connecting your remaining locations.

> ⚠️ **Important: **Location matches can’t be changed after setup.

### **Want to switch to SpotOn Teamwork?**

Teamwork is SpotOn’s built-in labor and scheduling product — scheduling, tip distributions, and payroll prep made easy. To learn more, choose SpotOn Teamwork in the picker. From there, click Learn more to read about Teamwork, or Contact us to get in touch with our team.

### **If you use something else**

Choose Other in the picker, then enter the name of your labor software. We use these requests to prioritize which providers to support next. You won’t get labor insights until we add support for your provider.

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## **Managing Your Connection**

Once you’re connected, the weekly insights card on your Dashboard shows a “Manage” button in the top-right. From there, you can:

- Add more locations to your mapping if you have multiple locations and not all of them are connected yet.
- Stop syncing your labor data.

### **Stop syncing**

If you stop syncing, your labor data will no longer appear in your insights. You can add it back anytime.

**For Teamwork customers: **Stop syncing only removes Teamwork data from your insights — it does not cancel your Teamwork subscription or remove the product from your account.

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## **Troubleshooting**

**“I couldn’t connect to 7shifts.” **This usually means the connection was cancelled or timed out. Click Try again.

**“7shifts didn’t accept the sign-in.” **Make sure your 7shifts account is active and that you signed in as an admin or owner. Then try again. If it keeps failing, contact support.

**“My 7shifts location isn’t in the list.” **Click Email us at the top of the location mapping screen, and we’ll look into it.

**“My labor data isn’t showing up.” **Labor data only shows up in the following week’s insights. If you connected mid-week, you’ll need to wait until your next week start day to see it.

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