---
title: "Member Tiers| SpotOn Reserve Web Portal"
canonical: "https://help.spoton.com/space/SK/5015109683/Member%20Tiers%7C%20SpotOn%20Reserve%20Web%20Portal"
format: markdown
---
## **Overview**

Member Tiers allow restaurants to assign loyalty levels (such as VIP or Priority Seating) to guests. These tiers are visible within the Host App, helping staff quickly identify and prioritize guests based on their membership level.  
  
**Quick Links**  


> Macro (toc)

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## **Step-by-Step Instructions**

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## **FAQs**

**Q: Can I create custom member tiers?**  
A: Yes. Member tiers can be configured in **Settings > Member Tiers**.

**Q: Where do member tiers appear in the Host App?**  
A: Member tiers are displayed on the reservation tile (bubble) next to the guest’s name.

**Q: What is Priority Seating?**  
A: Priority Seating allows selected member tiers (such as VIP guests) to be prioritized when assigning tables.

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## **Tips**

- Ensure the member tier is saved after creation.
- If the tier does not appear, refresh the Host App or verify the correct guest profile is selected.
- Confirm that **Priority Seating** is enabled if expected behavior is not occurring.

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## **Related Articles**

- <u>[Standby List | SpotOn Reserve Web Portal](https://help.spoton.com/space/SK/4865655018)</u>
- <u>[Table Overrides | SpotOn Reserve Web Portal](https://help.spoton.com/space/SK/1459028809)</u>
- <u>[Meal Durations (Turn Times) | SpotOn Reserve Web Portal](https://help.spoton.com/space/SK/1458865646)</u>
- <u>[Dining Room Setup & Editing | SpotOn Reserve Web Portal](https://help.spoton.com/space/SK/1458897279)</u>