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title: "Loman AI | SpotOn Integration"
canonical: "https://help.spoton.com/space/SK/4801134599/Loman%20AI%20%7C%20SpotOn%20Integration"
format: markdown
---
> Macro (toc)

## What is Loman AI? 

Loman AI is a technology company that provides a 24/7 AI phone answering service tailored for restaurants. Their platform integrates seamlessly with existing Point of Sale (POS) systems, enabling restaurants to automate phone-based tasks such as order taking, reservation management, and customer inquiries. This automation helps restaurants reduce labor costs, minimize human error, and enhance customer service

## Core Features

- **24/7 AI Phone Answering**: Loman AI ensures that every call is answered promptly, regardless of time, eliminating missed orders and reducing wait times
- **Full Order Taking**: The AI agent can take complete orders, including upselling items like drinks or desserts, directly injecting them into the merchant’s POS.
- **Multilingual Support**: The platform offers bilingual or multilingual capabilities, catering to diverse customer bases. *Supported languages include: English, Spanish, French, Portuguese, Dutch, German, Hindi, Russian, Japanese, Italian*
- **Analytics Dashboard**: Provides insights into revenue from phone orders, call trends, customer patterns, and staff efficiency, aiding in data-driven decision-making.
- **Reservation Management**: Loman AI handles reservations by booking, confirming, and managing them, syncing directly with reservation platforms.

## Value

- **24/7 Coverage:** Capture orders, reservations, and questions even when your restaurant is closed.
- **Staff Productivity: **Free up front-of-house teams from constant phone interruptions.
- **Higher Revenue:** Never miss an order, upsell automatically, and handle multiple calls simultaneously.
- **Better Customer Experience:** Customers never get a busy signal or voicemail.
- **Data & Insights:** Track call volume, order value, peak call times, and customer preferences.

## Compatible SpotOn Platforms 

This innovative integration is compatible with SpotOn Express and SpotOn Restaurant POS.  

## Pricing

[View Loman AI’s pricing plans](https://loman.ai/pricing)