---
title: "Alerts Configuration | SpotOn Restaurant Reporting"
canonical: "https://help.spoton.com/space/SK/4617109547/Alerts%20Configuration%20%7C%20SpotOn%20Restaurant%20Reporting"
format: markdown
---
## **Overview**

Alerts allow you to receive automated notifications about important reporting events within SpotOn Restaurant Reporting. You can customize each alert, decide when it should trigger, and choose who receives it. Alerts are delivered via email, and if recipients use the SpotOn Reports mobile app, they can enable push notifications to receive alerts directly on their phones.

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**Quick Links **

> Macro (toc)

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## **Step-by-Step Instructions**

**Create an Alert**

> ℹ️ **Note:** Active alerts can only be viewed or modified by the user who created them.

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## **FAQs**

**Can multiple users receive the same alert?**  
Yes. As long as you add them as recipients during setup, they will receive the alert via email or push notification (if they have the Reports app installed).

**Will alerts send if my Reports app notifications are turned off?**  
Yes. Alerts will still send via email. Push notifications require enabling notifications in your phone settings.

**Can I edit or delete alerts created by other team members?**  
No. Only the user who created the alert can view or modify it.

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## **Tips**

- **Not receiving alerts?**  
Confirm the alert is *Enabled*, your email address is added as a recipient, and that you check your spam/junk folder.
- **Push notifications not appearing?**  
Make sure notifications are enabled for the SpotOn Reports app on your mobile device.
- **Alert not triggering?**  
Double-check the Trigger Value and Frequency settings to ensure they match your desired conditions.

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## **Related Articles**

- [Daily Sales Recap Report](https://help.spoton.com/space/SK/4642767022)
- [Product Mix Report](https://help.spoton.com/space/SK/4642308097)
- [Sales & Labor by Hour Report](https://help.spoton.com/space/SK/4659609601)