---
title: "Employee POS Permissions | Dashboard | SpotOn Express"
canonical: "https://help.spoton.com/space/SK/3683876865/Employee%20POS%20Permissions%20%7C%20Dashboard%20%7C%20SpotOn%20Express"
format: markdown
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Learn how to require a manager PIN approval for certain actions on the POS, such as cancelling a check.
> ⚠️ Manager approval does not currently include applying discounts. These permissions are on the Express Roadmap.
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**Contents**
> Macro (toc)
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# **Define what actions require manager approval**
This can be done in the **POS Settings** section of the SpotOn Merchant dashboard.
| **Action ** | **Display** |
| --- | --- |
| **Navigate to the Employee POS Permissions Page**
1. Hover your cursor on the navigation bar on the left side of the screen
2. Select **Account & Settings** at the bottom of the menu
3. Select **Employee POS Permissions** |  |
| On the Employee POS Permissions page, select what features you want to require manager approval.
- Cancel check
- Open Cash Drawer
- Void items from a check
- Refund with a Receipt
- Refund without a receipt
When the feature is toggled **on** (blue), that specific action will prompt for a manager to enter their PIN code for approval. | |
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## View All Checks
| **Action** | **Display** |
| --- | --- |
| On the Employee POS Permissions page, there is a feature to Enable or Disable whether employees can view and edit other employees' orders:
- Employees can see checks from everyone else |  |
| When toggled off, the employee who started the Order is the only one who can see their orders. | 
 |
| - When toggled on, any employee can view all orders that have been created on the POS. | 
 |
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## View Menu or Checks
| **Action** | **Display** |
| --- | --- |
| - When logging into the POS, you have the options;
To log into the Menu Screen or Log into the Orders Screen. |  |
| - This will adjust the log in screen for all users on the POS to either go to the Orders (Checks) screen, or the Menu screen to start a new Order.
> ℹ️ This setting cannot be changed when Table Maps is enabled. | 
 |
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## **Refund with a receipt**
| **Action** | **Display** |
| --- | --- |
| 1. Select the button in the top-left corner of the screen to expand the navigation menu
2. Select **All orders** |  |
| 3. In the list view that appears, select the refund icon next to an order you want to refund |  |
| 4. On the order detail page that appears, you may select **Refund** for individual items, or **Refund All** to refund the entire transaction
5. A prompt for manager approval may appear. Enter a manager PIN to authorize and process the refund |  |
## **Refund without a receipt**
| | |
| --- | --- |
| **Action** | **Display** |
| 1. Select the button in the top-left corner of the screen to expand the navigation menu
2. Select **Refund** |  |
| 3. Select the items you would like to refund
4. If prompted, enter a manager PIN for refund approval
5. Select **Checkout**
6. If prompted, enter a manager PIN for refund approval |  |
| 7. Process the tender for refund to complete the transaction |  |
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# **Referencing employees and managers**
Follow the instructions below for reference on each user’s permission level.
| | |
| --- | --- |
| Action | |
| 1. Navigate to the SpotOn Dashboard website and log in with your credentials |  |
| 2. On the left-hand navigation bar, select **Employees**
3. Select **My Employees **from the dropdown menu |  |
| This page will have your employees listed. An employee is logged into the POS by using a PIN. |  |