---
title: "Settings & FAQ | SpotOn Lite"
canonical: "https://help.spoton.com/space/SK/3189932037/Settings%20%26%20FAQ%20%7C%20SpotOn%20Lite"
format: markdown
---
**Contents**

> Macro (toc)

---

## Settings Menu

> ℹ️ This SpotOn Lite screen shows all available device settings. You can configure settings from taxes, tipping, offline mode, to auto batch from the settings menu, as well as during the activation process.

|  |  |
| --- | --- |
| **Action** | **Display** |
| - Settings Overview | ![image-20250828-155429.png](media://847ac45d-b4f9-4b06-864c-2b8f71406977)<br>![image-20250828-155500.png](media://fcb969e5-5f0a-42a2-bfad-9903f6189690) |

### **Auto Batch Close**

> ℹ️ The Auto Batch Close time setting determines when the terminal submits its transactions to the bank for payment. Note: the terminal must be powered on at the configured time in order to transmit.

|  |  |
| --- | --- |
| **Action** | **Display** |
| 1. In **Settings**, navigate to **Auto Batch Close** | ![image](media://b1fd5865-bb89-4fe9-b38e-655ec4386d6e) |
| 2. Enable the **AutoClose Batches** option<br>3. Set the time for daily batch closure<br>- The terminal will submit its transactions for payment at this time each day<br>> ⚠️ Device must be powered ON and connected to the internet for the auto-close to function. | ![image](media://2d5e01b4-e3e5-4715-acbe-1bcb301163d3)<br>![image](media://efbe6298-36a0-40dd-a2fe-df07d2fc35ad) |

### Manage Batch 

> ℹ️ The manage batch settings provides the capability to manually close batches. Closing a batch involves finalizing and reconciling all transactions processed within a specified time frame, typically at the end of a business day or shift. 
> ℹ️ 
> ℹ️ You can also opt to automatically close batches at a designated time each day.

| **Action** | **Display** |
| --- | --- |
| - Go to Settings > **Manage Batch**
- From Batch Payments, you can verify transaction totals, reconciling any discrepancies, and tap on the **Close Batch **button to close the batch | ![image-20250826-205508.png](media://ef35b20a-463f-4cf8-87f9-79af45afe227) |
| - On tapping selecting** History**, merchants can view a list of their previously closed batches | ![image-20250826-205525.png](media://530bf86a-d7eb-4615-80a6-29fee1c723b5) |
| - Tapping on any batch from this list provides details about the batch, including its closing time | ![image-20250826-220725.png](media://bc02e1ca-8f7a-4a14-9ac4-a46385c35b41) |

### Tip Report 

> ℹ️ Tip Report settings offers the option to generate and print tip reports specifically for individual servers. This functionality enables access to detailed breakdowns of tips earned by each server during the specified batch period.

| **Action** | **Display** |
| --- | --- |
| - See the list of servers from which individual tip reports of a server can be printed | ![image-20250826-210305.png](media://07c845e7-f757-45c6-b650-b819e576ce9d) |
| - Before printing the server tip report, it is displayed on the payment terminal screen
- You have the ability to print this report or to go back | ![image-20250826-220910.png](media://13a6f200-f79d-4e79-a6b4-947e72d90e9c) |

### Sales Summary

> ℹ️ The Sales Summary settings open a list view of all the sales orders with the option to organize the sales by tender.

| **Action** | **Display** |
| --- | --- |
| - Tap on **Settings > Sales Summary** | ![image-20250826-221135.png](media://b4b3dd7c-7311-42fe-92b6-5423eaf8092d) |
| - You can see a list of all your sales here
- You can also group all sales by tender by tapping on the **By Tender** tab | ![image-20250826-221321.png](media://5b9d6c35-4055-41fe-bf89-2ec5e3fc3c2c) |

### Taxes

> ℹ️ During the activation flow, before any transactions are processed, is the best time to set up the prerequisite local Sales Tax. However, Taxes can also be updated in the Taxes settings.

| **Action** | **Display** |
| --- | --- |
| - Tap on **Settings > Taxes  ** | ![image-20250903-212741.png](media://97f545c6-54a3-4bae-bb77-5ed901f6e023) |
| - To add or edit the Tax >** Add Tax** > enter a **Tax Name**, specify the **Tax Amount**, and configure the exemption status under **Tax Status** as needed
- Tap **Save Changes** when completed | ![image-20250828-160924.png](media://0144ba1b-984b-4cd3-8feb-14cb4d8a8188) |

### Discounts

> ℹ️ The Discounts settings will display a list of any pre-configured discounts and allow the modification of existing discounts or the addition of a new one.

| **Action** | **Display** |
| --- | --- |
| - Tap on **Settings > Discounts** | ![image-20250826-221723.png](media://b4c6909a-10b1-409b-9c33-671d7d752014) |
| - To add a new discount > **Add Discount **> enter a **Discount** **Name**, specify the **Discount Amount**, and configure additional discount options as needed
- Tap **Save Changes** when completed | ![image-20250826-221916.png](media://8ee0f030-3ce7-4627-b228-1ad1afcb813a) |

### Tipping

> ℹ️ From the Tipping settings, you can manage tipping, enable or disable it, and configure additional tipping options.

| **Action** | **Display** |
| --- | --- |
| - Tap on **Settings > Tipping**
- Toggle **Accepts tips** to enable or disable tips
- Toggle to enable or disable **Require Server Number** if you want to assign server numbers to your servers for tipping
- Set the **Tip Amounts**; set the default tip percentages as per your preference | ![image-20250826-222120.png](media://e4dee270-4bc1-4d32-89e4-eeb5d16c42f7) |
| - Choose the **Default Tipping Method** based on your preference | ![image-20250826-222109.png](media://5300f101-e0fd-471a-b8e1-862eeb46dc31) |

### **Print Settings**

> ℹ️ Within the print settings, you can specify whether you wish to print automatic sales receipts solely for customers, solely for merchants, or both.

|  |  |
| --- | --- |
| **Action** | **Display** |
| - Choose whether to **Allow Auto Print **for receipts, select **Receipt Options**, and decide if you want **Larger Fonts** on receipts<br>> ℹ️ Keep in mind, when “Tip on Receipt” is selected, the only available print settings are Merchant Only or Both. | ![image-20250826-190600.png](media://f380e00e-b096-458f-8284-b07a6a9206e1) |
| - Select from the options you want to print on the receipt, including a **custom Message**
- Tap on the **Apply** button when completed | ![image-20250826-190823.png](media://3367f708-8b0e-4d37-a3ac-e0192af856fa) |

### Offline Mode

> ℹ️ Offline Mode allows you to process transactions even when the A800 device is not connected to the internet. We recommend keeping the offline mode **disabled. **Staying online ensures that everything updates in real time and keeps the system running smoothly. **We advise that the terminal remain online at all times**.

| **Action** | **Display** |
| --- | --- |
| **Enable Offline Mode **<br>> ℹ️ **Note before proceeding: **You are fully liable for failed captures, chargebacks, and disputes of offline payments.<br>1. Enable **Offline Mode** > Tap **Save Changes** | ![image-20250828-202222.png](media://ce4602ca-593a-4e6f-bf40-50bb53435023) |
| 2. Set three** Offline Mode Limits **(required)** **<br>- The maximum individual transaction amount
- The maximum total transaction amount
- The maximum number of days the device can remain offline<br>> 📝 Here you can also view how much of each limit remains.<br>3. Tap on **Save Changes** to complete | ![image-20250828-202535.png](media://48ee3d8f-ccca-4dc8-84a4-cd8e7a9726d6) |

### Pricing

> ℹ️ Pricing settings are managed by SpotOn Support. To update Cash Discount settings, please call us at (877) 814-4102 or email us at [support@spoton.com](mailto:support@spoton.com).  
> ℹ️   
> ℹ️ From the A800 terminal, you have the ability to enable calculator mode on the sales screen for convenience. If you opt to enable, the screen will prompt to specify whether the prices from the calculator include discounts.

|  |  |
| --- | --- |
| **Action** | **Display** |
| - Through this setting, you can enable calculator mode on the sales screen for convenience | ![image](media://41685801-68e1-4956-bded-4288af6c101b) |
| - When calculator mode is toggled on, an additional setting can be set to indicate whether the amounts from the calculator include discounts | ![image](media://8ffb77d8-e14c-4153-856a-1f0f15357139) |
| - Once a change is made by SpotOn Support, you might be guided to tap the **Refresh** button to sync the updates | ![image](media://d66555d5-5fd3-4b1b-abf8-03846363eaec) |
| - If there are no changes to the pricing settings since it was last synced with the Payments terminal, you’ll see a message display informing the same | ![image](media://c37fbc83-8498-40e8-a7c1-13d3946df74c) |

### Gift Card

> ℹ️ From Gift Card settings, you can enable or disable **Gift Cards** and manage the associated settings.

| **Action** | **Display** |
| --- | --- |
| - From the SpotOn Lite Settings > **Gift Card**<br>- **Prefer Swipe**: Enable this option if you want swiping to be the preferred method for reading gift cards
- **Lift Price on Sale**: Enable this option to increase the sale price when loading a gift card using a credit/debit card
- **Discount on Usage**: Enable this option to apply a cash discount when a gift card is used for payment | ![image-20250829-023212.png](media://5bd1745f-62d4-4cd3-9374-e0044b56ffb9) |

### Reset PIN

> ℹ️ Entering the Manager PIN is required to access the offline settings and refunds. Whether the device is connected to the internet or not, here is how the manager PIN can be reset.

| **Action** | **Display** |
| --- | --- |
| - Settings >  **Reset PIN** | ![image-20250829-024329.png](media://1a699446-efc5-4be7-bb8a-e5a068693219) |
| - From the PIN prompt screen, tap **Forgot PIN?** | ![image-20250829-024600.png](media://c40d33d1-d2f5-4f77-a0e3-adfda41d2b60) |
| - To reset the PIN, enter the registered **Email** and **Phone** number
- Upon providing valid inputs, proceed to reset the PIN > **Continue**
- Keep your secure PIN handy for later use | ![image-20250829-024725.png](media://b26b682c-5ea3-4236-9846-2a3cdebad98a) |

---

## Frequently Asked Questions 

<details>
<summary>Is loyalty supported on the SpotOn Lite | A800 terminal?</summary>

No. Loyalty functionality is not supported on the SpotOn Lite | A800 terminal.
</details>

<details>
<summary>Can the client accept tips exceeding the sale total?</summary>

Yes. The client can accept up to a 200% tip of the total sale by enabling the custom tip button in the SpotOn Lite app settings.

Requests for tips exceeding 200% must be referred to the risk team via a Salesforce case.
</details>

<details>
<summary>Does the unified batching feature affect the SpotOn Lite Terminal Service?</summary>

You can view and update unified batch settings in Dashboard, but you must set the batch time in the SpotOn Lite app under Settings → Auto Batch Close to apply the change.
</details>

<details>
<summary>Can I perform a batch using the Vantiv app? </summary>

No. Batching should be done through the SpotOn Lite app. We do not recommend using the Vantiv app. There are limitations to the reporting and transaction tracking, posing limited support for that app in general.
</details>

<details>
<summary>Can I set the Batch report to a condensed version?</summary>

No. Currently, a condensed Batch report is not supported.
</details>

<details>
<summary>How do I get to a payment screen from an A800 Home screen?</summary>

Open the Blue SpotOn Lite app — you should land on the Sale screen by default.
</details>

<details>
<summary>Can I use the Vantiv app on the A800 for payments? </summary>

No. The SpotOn Lite app is intended for payments on the Pax A800. We don’t recommend Vantiv because it limits reporting and transaction tracking, posing overall limited support.
</details>