--- title: "Enable Void Notifications for Kitchen Printers & KDS | SpotOn Restaurant" canonical: "https://help.spoton.com/space/SK/2666660375/Enable%20Void%20Notifications%20for%20Kitchen%20Printers%20%26%20KDS%20%7C%20SpotOn%20%20Restaurant" format: markdown --- ## **Overview** Enable **Void Notifications** to send voided item alerts automatically to Kitchen Printers and Kitchen Display Systems (KDS) from Restaurant (RPOS) Back Office. This feature helps kitchen staff identify canceled items quickly, reduce unnecessary preparation, and improve communication between Front of House (FOH) and the kitchen. --- **Quick Links** > Macro (toc) --- ## **Step-by-Step Instructions** **Action** #### **Enable Void Ticket Notifications** 1. Log in to Back of House (BOH). 2. Navigate to **Locations**. 3. Open the desired location settings. 4. Navigate to the **Print Routing** settings. 5. Locate the **Print Void Requisitions** option. 6. Select the checkbox to enable the feature. Once enabled: - Voided items will automatically send notifications to configured kitchen printers and KDS devices. - Kitchen staff will receive alerts when items are canceled from an order. --- ## **FAQs** **What does Print Void Requisitions do?** This feature sends notifications to kitchen printers and KDS devices whenever an item is voided from an order. **Will all kitchen printers receive void notifications?** Only printers and KDS devices configured within the assigned print routing settings will receive notifications. **Do removed items generate notifications?** No. Removed items are deleted before being sent to the kitchen and do not generate notifications. **Is this feature recommended?** Yes. Enabling void notifications helps reduce kitchen confusion and unnecessary food preparation. --- ## **Tips** - Verify the correct kitchen printers and KDS devices are assigned to the appropriate print routes. - Test void notifications after enabling the setting. - Ensure printers and KDS devices are online and connected. - Continue verbally communicating voided items during busy service periods. - If notifications are not printing, review the Print Routing configuration and printer assignments. --- ## **Related Articles** - [Remove an Item from an Order](https://spotonteam.atlassian.net/wiki/spaces/SK/pages/2666660270) - [Void an Item from an Order & Un-Void an Item](https://spotonteam.atlassian.net/wiki/spaces/SK/pages/2666627662)