--- title: "Cash Reconciliation | SpotOn Restaurant FOH" canonical: "https://help.spoton.com/space/SK/2664661100/Cash%20Reconciliation%20%7C%20SpotOn%20Restaurant%20FOH" format: markdown --- ## **Overview** The **Cash Reconciliation** report provides a detailed breakdown of all cash-related activity for the day. It helps employees and managers verify cash handling, review tips, track cash movements, and identify any cash overages or shortages before completing a Close Out or End of Day (EOD). If any print settings are changed after the drawer is opened, the report will display **"Adjusted"** to indicate that modifications were made after opening. --- **Quick Links** > Macro (toc) --- ## **Step-by-Step Instructions** --- ### Understanding Cash Reconciliation Fields **Open Cash** The amount of cash in the drawer when it was opened. **Total Cash** The total amount of all orders that were closed as cash transactions. **Cash Payments** The total cash received from completed cash orders. **Cash Pay Ins & Outs** The total amount of cash added to or removed from the drawer for non-sales transactions. Examples include: - Bank deposits - Petty cash withdrawals - Supply purchases - Grocery store runs A detailed breakdown appears toward the bottom of the report. **Gift Card Cashouts** The total amount of cash paid out from gift card balances. A detailed breakdown appears toward the bottom of the report. **Total Tips** The total amount of all tips collected. **Auto-Gratuity** The total amount collected through automatic gratuities. Examples include: - Large party gratuities - Manually applied gratuities **Non-Cash Tips** The total amount of tips received through credit card transactions. **Cash Due** The amount owed to the restaurant during an employee closeout, or the expected cash drop during End of Day. **Close Cash** The amount of cash in the drawer at the time of closing. **Over/Short** The difference between the expected cash amount and the actual cash counted in the drawer. - **Over** = More cash than expected - **Short** = Less cash than expected --- ### **Total Cash Due Calculation Methods** The **Total Cash Due** amount is determined by the cash management method configured in the Back Office (BOH). This setting can be configured during installation or updated later. **Total Cash** Includes all cash, credit card tips, and auto-gratuity amounts. **Recommended for locations that pay all tips through payroll.** **Total Cash Minus Auto-Gratuities** Includes cash and credit card tips, but excludes auto-gratuities. **Recommended when employees take auto-gratuities home at the end of their shift.** **Total Cash Minus Non-Cash Tips** Includes cash and auto-gratuities, but excludes credit card tips. **Recommended when employees take credit card tips home at the end of their shift.** **Total Cash Minus Both** Excludes both credit card tips and auto-gratuities from the cash due calculation. **Recommended when employees take all tips (credit card tips and auto-gratuities) home at the end of their shift.** --- ## **FAQs** **Do all employees need to enter their own opening and closing cash amounts?** Not necessarily. This depends on the establishment's cash management procedures and employee permissions. Some businesses require each employee to enter their own opening and closing cash amounts, while others have a manager enter and manage cash totals for the entire location. **What is starting cash?** Starting cash, also known as the cash float, is the amount of money placed in a cash drawer at the beginning of a shift or business day. It is used to provide change for cash transactions and to cover approved cash payouts. **Where can I view my opening cash amount?** From the FOH: 1. Go to **Show Commands**. 2. Select **Close Out**. 3. Tap your username. 4. Under **Cash Reconciliation**, locate **Open Cash**. **Where can I view the total opening cash for the location?** From the FOH: 1. Go to **Show Commands**. 2. Select **Close Out**. 3. Tap **End of Day**. 4. Select **Report**. 5. Under **Cash Reconciliation**, locate **Open Cash**. This amount reflects the total opening cash entered by all employees for that business day. **What is the difference between employee-level and location-level cash reconciliation?** Employee-level Cash Reconciliation displays cash activity for a specific employee, including their opening cash, cash payments, tips, and closeout totals. Location-level Cash Reconciliation, accessed through the End of Day report, displays the combined cash activity for all employees and cash drawers for the business day. **Why does my Cash Reconciliation report show "Adjusted"?** The report displays **"Adjusted"** when report settings or print options were modified after the drawer was opened. **What does an Over/Short amount mean?** The Over/Short amount indicates whether the actual cash counted in the drawer matches the expected cash amount. - **Over** = More cash than expected - **Short** = Less cash than expected **Are cash payouts included in Cash Reconciliation?** Yes. Cash payouts and cash pay-ins are included in the **Cash Pay Ins & Outs** section to track cash movements that are not related to food and beverage sales, such as deposits, petty cash expenses, or other approved transactions. **Why don't I see an option to enter opening or closing cash?** The ability to enter opening and closing cash amounts is controlled by employee permissions and the establishment's cash management procedures. If you do not see these options, contact your manager for assistance. --- ## **Troubleshooting** - Always verify the **Open Cash** amount before beginning a shift. - Count the cash drawer carefully before completing a Close Out or End of Day. - Review any **Cash Pay Ins & Outs** to ensure all non-sales cash movements are accounted for. - If the drawer is consistently over or short, review cash handling procedures and employee permissions. - Confirm your location's cash management method to understand how **Total Cash Due** is calculated. --- ## **Related Articles** - [Set Up Cash Due Equals and Open Cash Exclusion Rules for Your Location](https://help.spoton.com/space/SK/4622614529/Set+Up+Cash+Due+Equals+and+Open+Cash+Exclusion+Rules+for+Your+Location) - [End Day](https://help.spoton.com/space/SK/2664431904) - [End of Day History](https://help.spoton.com/space/SK/2664432007)