---
title: "Create House Account | SpotOn Restaurant FOH"
canonical: "https://help.spoton.com/space/SK/2662793359/Create%20House%20Account%20%7C%20SpotOn%20Restaurant%20FOH"
format: markdown
---
## **Overview**

House Accounts allow SpotOn Restaurant (RPOS) businesses to extend credit to customers, enabling them to charge purchases to an account instead of making payment at the time of service. This feature is commonly used for regular customers, corporate accounts, or approved in-house billing arrangements.

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**Quick Links**

> Macro (toc)

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## **Step-by-Step Instructions**

#### **Create a New House Account **

1. Tap **Show Commands** on the Command Bar.
2. Select **House and Loyalty**.
3. Tap **New Customer**.
4. The **Edit House and Loyalty Customer** window will appear.
5. Enter the required customer information:
  - First Name
  - Last Name
  - Email Address
  - Phone Number (must be 10 digits)
  **Note:** Address information is optional.
6. Tap **Accept**.
7. Select **Add House Account**.
8. The **House Account Credit Limit** window will appear.
9. Enter the desired credit limit for the account.
10. Tap **Accept**.

The new House Account will be created and will display:

- Customer Details
- Account Number
- Credit Limit
- Available Credit
- Balance Due

#### **Adjust the Credit Limit**

1. Open the House Account.
2. Tap **Adjust Limit**.
3. Enter the new credit limit.
4. Tap **Accept**.

#### **Edit Customer Information**

1. Open the House Account.
2. Tap **Edit Customer**.
3. Update the desired customer information.
4. Tap **Accept** to save your changes.

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## **FAQs**

**What is a House Account?**

A House Account allows approved customers to charge purchases to an account and pay the balance later, rather than paying at the end of each visit.

**Is a credit limit required?**

Yes. A credit limit must be entered when creating a House Account to define the maximum balance the account can carry.

**Can I change the credit limit after the account is created?**

Yes. Select **Adjust Limit** from the House Account screen to update the credit limit at any time.

**Can I edit customer information after creating the account?**

Yes. Select **Edit Customer** to update customer details such as name, email address, phone number, or address.

**What information is required to create a House Account?**

The following fields are required:

- First Name
- Last Name
- Email Address
- Phone Number (10 digits)

Address information is optional.

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## **Tips**

- Verify the phone number contains exactly 10 digits before saving the customer record.
- Ensure the email address is entered correctly to avoid communication issues.
- If a guest cannot charge to their House Account, confirm that sufficient available credit remains.
- Review the account's **Balance Due** and **Available Credit** before approving additional charges.

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## **Related Articles**

- [House Account Search | SpotOn Restaurant FOH ](https://help.spoton.com/space/SK/2662826028)
- [Using a House Account for Payment | SpotOn Restaurant FOH ](https://help.spoton.com/space/SK/2662793494)
- [Settle House Account (Pay Balance) | SpotOn Restaurant FOH ](https://help.spoton.com/space/SK/2662826163)
- [House Accounts: FAQs and Troubleshooting | SpotOn Restaurant FOH ](https://help.spoton.com/space/SK/4726882334)