--- title: "Create Order Type | SpotOn Restaurant (RPOS)" canonical: "https://help.spoton.com/space/SK/2659516933/Create%20Order%20Type%20%7C%20SpotOn%20Restaurant%20(RPOS)" format: markdown --- ## **Overview** Order Types determine how orders are processed within SpotOn Restaurant (RPOS). They can be configured with unique pricing, customer requirements, receipt settings, tip settings, and surcharge options based on the needs of the business. --- **Quick Links** > Macro (toc) --- ## **Step-by-Step Instructions** 1. Tap the **Order Types** icon. 2. Tap the **New Item** icon (**+**) to create a new Order Type. 3. In the text field under **General Information**, create a name for the new Order Type. 4. In **Settings**, configure settings based on the new Order Type needs.
Click Here to view Settings options **Price Level: **Use this to set a Price Level to use for all** **Menu Items **Customer Attachment Requirement**: determines what customer information is required for the Order Type, i.e., Delivery would require name, phone, and address, while Pick Up may only require name and phone number **Print Customer Info On Reqs**: check box to print **Customer Info** on kitchen chits **Print Order Type In Red on Reqs**: check box to highlight Order Type on kitchen chits in red **Print Customer Info On Receipts**: check box to print Customer Info on itemized receipt **Print Customer Info on Sign Slips**: check box to print Customer Info on sign slips **Show "For the Table" on Tickets**: check box to specify a Guest that holds all the shared items before they are split
--- **Display Settings** Under Display Settings, the verbiage for the Customer(s) on receipts can be edited, such as singular versus plural verbiage. ### **Order Type Tip Settings** 5. In **Order Type Tip Settings**, adjust Tip settings if needed. **Please note:** Tip Settings set at the Order Type level will override Tip Settings set at the Locations level.
Click Here to view Tip Settings options **Allow Tips on Order Type**: check box to enable/disable tips on Order Type **Override Location Suggested Tip Percentages**: check box to override the Tip Percentages set up on the *Locations* page **Suggested Tip Type:** Choose whether tips are calculated as a percentage or a fixed amount. **Default Tip**: selection between the above 3 fields or No Tip > ℹ️ **Suggested Tip Percentages**: 3 text fields to input suggested Tip Percentages > ℹ️ **Suggested Tip Amounts**:3 text fields to input suggested Tip Amounts
--- **Automatically Applied Surcharges** List of Surcharges to check and apply to the Order Type. **Receipt Settings** Contains a text field to input Footer Notes. **Footer Notes** Text field to input a custom receipt message for this specific Order Type. --- ## **FAQs** **Can different Order Types have different tip settings?** Yes. Tip settings can be configured individually for each Order Type. --- **Which setting takes priority if Tip Settings are configured in both Locations and Order Types?** Tip Settings configured at the Order Type level override Tip Settings configured at the Locations level. --- **Can I require customer information for certain Order Types?** Yes. The Customer Attachment Requirement setting determines what customer information must be collected. --- **Can I apply surcharges to a specific Order Type?** Yes. Use the Automatically Applied Surcharges setting to assign surcharges to a specific Order Type. --- **Can I customize receipt messages by Order Type?** Yes. Use the Footer Notes field to add a custom message to receipts for that Order Type. --- **How can I stop the suggested gratuity from printing on customer receipts?** To stop suggested gratuity amounts from printing on customer receipts, disable tips for the applicable Order Type. 1. Tap the **Order Types** icon. 2. Select the appropriate Order Type. 3. Scroll down to **Order Type Tip Settings**. 4. In **Order Type Tip Settings**, deselect **Allow Tips on Order Type**. When **Allow Tips on Order Type** is disabled, suggested gratuity amounts will no longer print on receipts for that Order Type. --- **Can I add a fourth tip option for customers while keeping the existing suggested tip percentages?** No. SpotOn Restaurant (RPOS) supports up to three suggested tip percentages or amounts, plus a default tip selection. Available default tip options include: - No Default - No Tip - Tip 1 - Tip 2 - Tip 3 Tip settings can be configured at either the **Location** level or the **Order Type** level. Order Type Tip Settings override the Location Tip Settings when configured. > ℹ️ **Note:** There is currently no option to add a fourth configurable tip button or a dedicated Open Tip button alongside the three suggested tip options. Guests may still enter a custom tip amount when supported by the payment device or receipt workflow. --- ## ** Tips** - Verify that the appropriate Customer Attachment Requirement is configured for Delivery and Pick Up Order Types. - If tip suggestions are not displaying as expected, review both the Order Type Tip Settings and Locations Tip Settings. - If customer information is not printing, verify that the appropriate print options are enabled. - Review surcharge assignments to ensure they are applied to the correct Order Types. - Use Display Settings to customize customer-facing verbiage on receipts. --- ## **Related Articles ** - [TimeZone / Hours of Operation](https://help.spoton.com/space/SK/2495250601) - [Tip Ownership Method | Location Settings](https://help.spoton.com/space/SK/4773609537) - [Configure Split Order Methods | SpotOn Restaurant BOH](https://help.spoton.com/space/SK/5172428858) - [POS Screensaver Settings | SpotOn Restaurant BOH](https://help.spoton.com/space/SK/5173706888) - [How to Set Up Tip Percentage Defaults](https://help.spoton.com/space/SK/5298520065)