---
title: "Item Configuration (Venue) | SpotOn Enterprise"
canonical: "https://help.spoton.com/space/SK/2413297699/Item%20Configuration%20(Venue)%20%7C%20SpotOn%20Enterprise"
format: markdown
---
**Quick Links**
> Macro (toc)
---
# Item Configuration (Venue User)
Items can be configured and customized to a Vendor or Venue’s needs.
| **Action** | **Display** |
| --- | --- |
| 1. Login to Connect and select **Items** from the menu on the left
2. Select **Items** from the sub-menu |  |
| 2. Locate the Item that requires configuration/changes from the displayed list, or use the search bar at the top of the screen to locate it
3. Click on the **Name** of the Item to open configuration options and use the detailed instructions for each tab below: |  |
---
## Details Tab
The Details tab allows users to change the basic name, ID, and functionality for an Item.
Click here to view details for Details Tab configuration
> ✅ All modified options will automatically save as they are made. A green confirmation pop-up will appear in the top right-hand corner of the screen
| **Information** | **Display** |
| --- | --- |
| 1. From the **Details **tab, select the blue **Pencil** icon on the right side of the screen to configure the needed options as follows: |  |
| ### Primary Options
#### Name
- The name of the Item
#### Price
- The default selling price of the Item
#### Open Price
- If set to **Yes**, Activate will prompt the cashier to enter a price for the Item
#### Status
- Active status allows the item to be available for sale
#### Unique ID
- Items with the same ID will be grouped together in reports (Up to 100 characters)
#### External ID
- User-defined field for 3rd party integrations
#### SKU Number
- Enter the item Stock Keeping Unit number
#### Corporate Lock
> ℹ️ *This is an upcoming feature*
#### Tip Eligible
- Determines if the item will be a part of an auto-calculated tip
> ⚠️ This feature is only compatible with Activate X
#### Age restriction
- Created in Item Restrictions with a name and a value (ex. Must be 21)
#### Restrictions
- Select a restriction configured from an External system
#### Prop 65
- Requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects, or other reproductive harm
- If enabled, printed receipts will contain a disclaimers for this type of item
#### Behavior Type
- A user-defined field for 3rd party integrations
#### External Menu Item ID
- A user-defined field for 3rd party integrations
#### Non-Refundable
- Mark the item as non-refundable and users will not be allowed to select when attempting to return
#### Allowable Return Window (Days)
- Enable a restriction of how many days after the sale an item is allowed to be refunded
#### Max Qty Per Transaction
- Set a number to limit the quantity sold per order
- If a higher quantity is attempted at the workstation, *Item Maximum Sell Quantity has been Reached* pops up with the option to **Cancel **or **Allow**. Selecting **Allow **will let users order more and not prompt again.
#### UNSPSC
- United Nations Standard Products and Services Code used for 3rd party integrations |  |
| ### Secondary Options
#### Course
> ℹ️ *This is an upcoming feature*
#### Type
- Assign a type to the Item from the following options:
- Meal
- Food
- Drink
- Merchandise
- Bundle
- Gift Card
- Shipping
> ❌ The Type **cannot **be changed after creating the item. If the incorrect type is selected, a new item will need to be created with the correct setting
> ⚠️ An item can be changed from Food to Drink or vice versa, but those are the **only **compatible Types.
> ⚠️
> ⚠️ - A Food item **cannot **be changed to Merchandise after it has been created
> ⚠️ - A Food item **can **be changed to Drink after it has been created
> ℹ️ - The Meal item type is integration specific and only compatible with Activate X and Interact X
#### External Class
- A user-defined field for 3rd party integrations
#### Shippable
- Enable to allow the item to be charged for shipping
#### Is Clickable
- Enable for Suites items that need to appear in the Preorder Portal but are not able to be ordered from the POS terminal on the event day
#### Calories (Number Value)
- Number of calories in the item
#### Calories (Display Label)
- The label that appears next to calories (i.e. calories, calories per serving, etc.)
#### Weight Item
- If set to yes, the item will be weighed via an external scale peripheral
#### Weight Units
- The unit of weight in which the item is weighed
> ❌ The weight units **must **be configured to match the external scale weight unit configuration. Weight calculation and price will be off if not configured correctly.
#### Tare Weight
- The weight of the container that will be subtracted from the item cost
#### Sold Out
- Labels the Item as Sold Out at the POS terminal and it cannot be added to the cart
#### Allow Sold Out Sales
- If Inventory is enabled and this is set to Yes, it allows the system to continue selling the item even if inventory is <1
#### Commission Group
- Assign the item to one of the Commission Groups configured in Options
#### Receipt Trailer Message
- A message that will print at the bottom of the receipt when that item is a part of the order
#### Primary Report Category
- Custom classification categories that will help filter reports (1st level)
#### Secondary Report Category
- Custom classification categories that will help filter reports (2nd level)
#### Third Report Category
- Custom classification categories that will help filter reports (3rd level)
#### SKIDATA Points
- Configure points to add to a guest's SKIDATA account when the item is purchased
#### Quantity Required
- A window will require the user to select a quantity before it can be added to the cart at the POS terminal |  |
| ### Display Options
#### Image
- Upload a photo of the item
- Find a photo with a square aspect ratio (300 x 300 pixels)
- The photo must be least 200 x 200 pixels to ensure the quality of the image
> ℹ️ JPEG or PNG file types are recommended, with a maximum file size of **4MB**
#### Display Name
- Additional naming field for an item that will override the Primary Name setting at the POS terminal
#### Interact Display Name
- The name of the item displayed in Interact
#### Is Alcohol
- If the item is a Drink, this is the flag to identify if the item is alcohol.
- This can be used to restrict the selling of items on client-facing applications or prompt an employee to ask the guest for an ID
#### Show Description
- If you would like to add a description of the item that will show if the guest selects the item
#### Description
- Used for customer-facing scenarios where the item will show a description
- Examples: Kiosks and Mobile Ordering
#### Sort Order
- Set the order in which the item will be listed on the menu
#### Featured
- Used for Interact to move an item to the top of the order screen with a larger image to highlight specific items
#### Track Inventory
- Enables or disables the item for tracking in Inventory.
- Set to **Yes **to create an item in the Inventory module of Connect
#### Icon
- Select an icon to represent the item.
- The uploaded image takes precedence over the selected icon
#### Featured Image Width
- Determine if a featured item will take up half or all of the width on the item grid in Interact Kiosk
- Select **Half **or **Full**
> ℹ️ This setting is **only **available after enabling the Featured option
#### Suite Item
- When set to Yes, it allows the Suites module to add this item to a menu
#### Non-Refundable
- Mark the item as non-refundable and users will not be allowed to select when attempting to return
#### Is Grab & Go
- If toggled yes, this will remove items from the Interact screen and will require it to be scanned in order to add to the cart
#### Allow Board Mode
- Enable for 3rd party menu board integrations
#### Button Text Color
- Hexadecimal color code used to change the button text color of the item name
> ⚠️ The Price does not change color, **only **the item name
#### Button Background Color
- Hexadecimal color code used to change the button background color
> ⚠️ This cannot be used with an item image
#### Favorite Item
- Choose to allow top items to show onscreen in Activate when added to Favorite Groups
#### Optional Names
- Other names that can be used for items; comma-separated
#### Kiosk Item Grid Image
- This image will be used on the item grid for Kiosks.
- If one is not uploaded, it will default to the item Image.
- The maximum file size is 4 MB and dimensions are below for each image grid image type at the Kiosk:
- Item tile: 276 x 200
- Half banner: 582 x 230
- Full banner: 1194 x 230 |  |
---
## Prices Tab
The Prices tab allows configuration for item prices for each Price level.
Click here to view details for Prices Tab configuration
| **Information** | **Display** |
| --- | --- |
| 1. From the the **Prices **tab, select the blue **Pencil** icon on the right side of the screen to configure each option as follows: |  |
| ### Prices Options
#### Open Price
- If yes, once selected in Activate it will prompt the cashier to enter a price
#### Price Override on Purchases/Sales
- Enables the item price to be overridden during a sale
#### Price Override On Returns/Refunds
- Enables the item price to be overridden for returns and refunds
#### Promotions
- Enables promotions for this item
#### Discounts
- Enables discounts to be used on this item
#### Require Data Entry
- Must enter SKU and a note before the item is added to the cart |  |
---
## Availability Tab
Item availability can be configured to set a manual start and end time for an item to be sold or add a Day Part.
Click here to view details for Availability Tab configuration
| **Information** | **Display** |
| --- | --- |
| 1. From the **Availability **tab, select the blue **Pencil** icon on the right side of the screen to begin editing/configuring the options as follows: |  |
| ### Availability Options
#### Start Date
- This is the start date of the daypart and only needs to be set if it's within a specific date parameter
#### End Date
- This is the end date of the daypart and only needs to be set if it's within a specific date parameter
#### Always Available
- If a daypart is being assigned, this must be set to **No** because it will not always be available. It will only be available within the daypart parameters that are set on the item |  |
---
## Category Groups Tab
Category Groups determine how items are grouped on Activate or Interact.
Example:
- A Level 1 Category might be *Soda* which would contain all bottled and fountain sodas.
- A Level 2 Category Group might be *Fountain Soda* which would be a submenu found under *Soda* and would contain only items assigned to the *Fountain Soda* Group.
Click here to view details for Category Groups Tab configuration
| **Information** | **Display** |
| --- | --- |
| 1. Select the **Category Groups **tab |  |
| ### Category Groups Level 1 Options
1. To add an item to Category Group 1 options, select the **Add Category Group **button on the right
2. Locate the desired Category group name in the list or use the search bar and select the **Assign **button on the right.
3. A green pop-up confirmation window will appear on the right | 
 |
| ### Category Groups Level 2 Options
1. To add an item to Category Group 2 options, select the **Add Category Group **button on the right
2. Locate the desired Category group name in the list or use the search bar and select the **Assign **button on the right.
3. A green pop-up confirmation window will appear on the right | 
 |
---
## Modifiers Tab
Modifiers are additional changes or options that can be selected when purchasing an item.
Example: The type of cheese used on a cheeseburger
Click here to view details for Modifiers Tab configuration
| **Information** | **Display** |
| --- | --- |
| 1. From the **Modifiers** tab, select the **Pencil** icon next to each option to configure them as needed using the information below: |  |
| ### Modifiers Settings Options
#### Used as Modifier
- This item can be used as a modifier on the menu
#### Instruction
- This item requires special instructions
#### Delay Modifiers
- This item can be used as a modifier at another time |  |
---
## Assigned Venues Tab
The Assigned Venues tab allows Items to be individually assigned to a Vendor.
Click here to view details for Assigned Venues Tab configuration
### Assign Item to a Venue
| **Information** | **Display** |
| --- | --- |
| 1. Select an item from the list by locating the item in the list or using the search bar
2. Click on the **Name **of the Item |  |
| 3. Select the **Assigned Venues **tab
4. Any venues where the item is assigned will display or can be searched by name in the search bar |  |
| 5. Locate the venue by name in the displayed list or by using the search bar
6. Select the **Assign** button on the right side of the screen
7. A green pop-up confirmation screen will appear in the top right corner to notify the user that the changes have been **Saved** |  |
### Unassign Item to a Venue
| **Action** | **Display** |
| --- | --- |
| 1. Select the **Add Venue** button on the right side of the screen |  |
| 2. Locate the venue by name in the displayed list or by using the search bar
3. Select the **Unassign** button on the right side of the screen to remove the item |  |
| 4. To unassign the item from all venues, select the **Add Venue **button on the right side of the screen |  |
| 5. Select the **Unassign All** button on the right side of the screen
6. A green pop-up confirmation notification will appear in the top right corner of the screen |  |
## Assigned Vendors Tab
Click here to view details for Assigned Venues Tab configuration
### Assign Item to Vendor(s)
| **Information** | **Display** |
| --- | --- |
| 1. Select an item and click on the **Assigned Vendors** tab
2. Select the **Add Vendor** button on the right |  |
| 3. Use the filters to locate the vendor, or use the search bar to search for the vendor’s name
4. Select the **Assign** button to assign the item to the vendor
> ℹ️ Select the **Assign All** button to assign the Item in mass
5. A green pop-up confirmation will appear in the top right |  |
### Unassign Item from Vendor(s)
| **Action** | **Display** |
| --- | --- |
| 1. Select an item and click on the **Assigned Vendors** tab
2. Locate the vendor from the displayed list
3. Select **Unassign **button on the right to remove the Item from a Vendor
> ℹ️ Select the **Unassign All** button to unassign the Item in mass
5. A green pop-up confirmation will appear in the top right corner |  |
---
## Codes Tab
The Codes Tab is where Barcodes and LCS (Liquor Control System) IDs can be added to an item.
Click here to view details for Codes Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. After selecting an item, select the **Codes Tab**
2. Select the **Add code** button on the right |  |
| 3. The **Add external code** pop-up window will display
4. Use the **Code **field to enter a code for the item
- (Example: 123443950)
5. Use the **Type** drop-down menu to select the code type as **Barcode **or **LCS**
6. Select the **Save** button on the lower right |  |
---
## Taxes Tab
Tax Rates or Tax Groups can be assigned to Items that are taxed differently from the rest of the items at the Vendor. Items can also be Taxable or Non-Taxable.
> ⚠️ Taxes configured on the item will override the Vendor Role level taxes
Click here to view details for Taxes Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. After locating the item, select the **Taxes tab**
2. Configure the Taxes as needed using the information below |  |
| ### Tax Settings Section
#### Taxable
- Use the pencil to open the Yes/No toggle
- **Yes:** If the item will be taxed
- **No:** If the item is exempt from taxes
> ℹ️ This setting controls the taxable status of the Item even if there is not a specific Item Level tax assigned to it |  |
| ### Assigned Tax Rates Section
This allows users to assign tax rates that will be applied to an individual or multiple items.
#### Assign Tax Rate
1. Select the **Assign Tax Rate** button on the left
2. Use the **Search Bar** to locate the required tax
3. Select **Assign** for each tax that will be applied to the item
> ⚠️ The Tax Rates must be the same type if multiple will be applied (Exclusive or Inclusive) | 
 |
| #### Assign Tax Group
1. To assign Tax Groups, select the **Assign Tax Group** button from the **Assigned Tax Rates Section**
2. Locate the group of taxes that will be applied to the item and select the **Assign** button
> ❌ Only one Tax Group can be assigned to an item |  |
---
## Tender Restriction Tab
Tender restrictions limit the methods of payment that can be used for an item.
Click here to view details for Tender Restriction Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. After selecting an item, select the **Tender Restriction tab**
2. Configure the tender restrictions as needed using the information below |  |
| ### Enable Tender Restrictions?
- If toggled to **Yes**, set the displayed tender type options to **Active** or **Inactive** using the toggles displayed under the **Restrictions from Category/Status** column
> ℹ️ Tender types be activated in mass using the **Activate All** button, deactivated in mass using the **De-activate All **button, or completely reset using the **Reset All** button located on the right
#### Tender Restriction Types
- Credit Card
- Paid in Cash
- On Loaded Ticket
- On House
- Beacon
- Apply Pay
- Wristband
- Submit with no payment
- Stored Value
- Custom Tender
- Skidata (Direct Payment)
- Skidata (Loaded Value)
- Tin Caps (Loaded Value)
- Prepaid Card
- Folio Charge
- LAVA
- Tokenized Payment
- Store Credit
- Online order
- Dining Plan
- Virtual Card
3. Once the tender type selections for the item have been made, select **Save** on the top right corner
4. A green pop-up confirmation window will appear on the top right |  |
---
## Card Restriction Tab
The Card Restriction tab is used to set/enable restrictions to allow discounts to work only with specific Card Types.
Click here to view details for Card Restriction Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. Once an item has been selected, select the **Card Restriction **tab
#### Enable Card Restrictions?
- If toggled to **Yes**, a Restriction Configuration must be entered into the field
- Use the **Card Programs** search bar to locate and add a card program if needed
2. Select **Save** |  |
---
## Kitchen Tab
The Kitchen tab allows users to create customized information for a kitchen item.
Click here to view details for Kitchen Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. After selecting the item, select the **Kitchen** tab
2. To edit the kitchen settings in mass, select the **Pencil** icon on the right or edit individual settings by each option as listed below: |  |
| ### Kitchen Settings Options
#### Kitchen ID
- Input a unique kitchen ID
#### Kitchen Name
- Input a unique kitchen name
#### Cook Time
- Input the length of the cook time for the item (in **seconds**)
#### Department
- Enter which department can make this item
#### Priority
- Select a priority for this item
#### Recipe ID
- Input a unique recipe ID for this item
#### Send to Kitchen
- Toggle **Yes/No** to be able to send this item to the kitchen or not
2. Select the green **Check Mark** to save the items individually or in mass |  |
---
## POS Categories Tab
POS Categories are used to create organized and complex nested category structures.
> ⚠️ This option will **only **be available if POS Categories have been enabled for at the Corporate level of Enterprise
Click here to view details for POS Categories Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. After selecting an item, select the **POS Categories** tab
2. To assign a new POS Category, select the **Assign** button on the right |  |
| 3. From the **Assign POS Category** pop-up screen, use the search bar to locate the POS Category
4. Select **Assign**
5. The POS Category will now display in the **POS Categories** list |  |
---
## Attributes Tab
The Attributes Tab allows item attributes and characteristics to be shared by multiple items within a database.
As a method to group and classify items, the user-defined attributes are useful for:
- Dietary restrictions
- Food types
- Food combos
The Attributes are used to filter the menu on Interact Web and Interact Kiosk.
Click here to view details for Attributes Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. After selecting an item, select the **Attributes** tab
2. To assign a new POS Category, select the **Add Attribute **button on the right |  |
| 3. From the **Add Attribute** pop-up screen, use the search bar to locate an attribute
4. Select **Assign** |  |
| 5. The Attribute will now display in the Assigned Attributes list |  |
---
## Linked Items Tab
The Linked Items tab allows users to link items that will automatically add to the card when the original item is selected.
> ❌ This feature is **only** compatible with Active X
Click here to view details for Linked Items Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. Once and item has been selected, select the **Linked Items** tab
2. Select the Add Item button on the right |  |
| 3. Use the search bar to locate the item(s)
4. Select the **Assign** button on the right
5. A green pop-up confirmation will appear on the top right corner of the screen |  |
| 6. The item has now been linked and will display on the **Linked Items** tab’s list |  |
---
## Upsell Items Tab
The Upsell Items tab allows users the ability to suggest another item that goes well with the selected item when checking out in Interact.
Click here to view details for Upsell Items Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. Once and item has been selected, select the **Upsell Items** tab
2. Select the **Add Upsell Item** button on the right |  |
| 3. Use the search bar to locate the item(s)
4. Select the **Assign** button on the right
5. A green pop-up confirmation will appear on the top right corner of the screen |  |
---
## Item Countdown Tab
The Item Countdown tab allows users to see sold-out items and sold-out item updates in real time.
Click here to view details for Item Countdown Tab configuration
| **Action** | **Display** |
| --- | --- |
| 1. Once and item has been selected, select the **Item Countdown **tab
2. A display of Item Countdown info will appear including:
- **Venue Name**
- **Restock Qty**
- **Threshold Qty**
- **Daily Restock Time** |  |
---
## Item History Tab
The History tab will display any updates that were made to the Item.
Click here to view details for Item History Tab configuration
| **Action** | **Display** |
| --- | --- |
| - The Item History tab allows users to view changes to the Item by User, Property, and date ranges |  |
---
## Customer User Fields Tab
The Custom User Fields tab can be created and assigned to items to use with Integrations or to reference on the API.
Click here to view details for Custom User Fields Tab configuration
| **Action** | **Display** |
| --- | --- |
| - User Custom Fields can be only be set up from the **Corporate** level user and must have top tier administrative permissions |  |