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title: "Adjust Tips from the List Orders Screen | SpotOn Restaurant FOH (RPOS)"
canonical: "https://help.spoton.com/space/SK/2403238344/Adjust%20Tips%20from%20the%20List%20Orders%20Screen%20%7C%20SpotOn%20Restaurant%20FOH%20(RPOS)"
format: markdown
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## **Overview**
The List Orders screen provides an alternative method for adjusting tips on closed credit card transactions. This option is useful when reviewing previously closed checks and updating gratuity amounts before End of Day (EOD) is completed.
Adjusting tips ensures accurate reporting, employee payouts, and transaction records.
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**Quick Links**
> Macro (toc)
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## **Step-by-Step Instructions**
**Adjust Tips from the List Orders Screen**
1. Tap the **List Orders** screen.
2. Check the **Closed Orders** box.
3. Select the desired check that requires a tip adjustment.
4. Tap the **Credit Card Payment** entry.
5. Tap **Adjust Tip**.
6. Input the new tip amount.
7. Select **Accept**.
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## **FAQs**
**Who can adjust tips from the List Orders screen?**
Only employees with the appropriate Job Position permissions can access the Adjust Tip function.
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**Can I adjust tips on any payment type?**
No. Tip adjustments are only available for eligible credit card transactions.
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**Can I change a tip after End of Day has been completed?**
No. Tip adjustments must be completed before End of Day is finalized.
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**Does adjusting a tip update reporting?**
Yes. Updated tip amounts are reflected in reporting, closeout totals, and payroll calculations.
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**Can I modify a tip after it has been entered?**
Depending on the restaurant's security settings and assigned permissions, a manager or authorized employee may be able to modify an adjusted tip before End of Day is completed.
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**Can I remotely adjust tips from the SpotOn Dashboard?**
No. Tip adjustments must be made from the FOH.
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**Can I adjust tips after a QR code payment has been completed?**
No. For QR code payments, the guest selects and submits the tip during the payment process on their device. Once the payment has been completed, the tip cannot be adjusted from the Front of House (FOH).
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**Does Tip Deduction apply to Auto Gratuity?**
No. Tip Deduction applies only to tips. Auto Gratuity is added to the order total before payment is collected, so Tip Deduction is not applied to the Auto Gratuity amount.
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**Does Tip Deduction apply to credit card tips?**
Yes. Tip Deduction applies to credit card tips. It does not apply to Auto Gratuity because Auto Gratuity is added to the bill before payment is collected.
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## **Tips**
- If the **Adjust Tip** button is grayed out, verify that the order was closed using a credit card payment method.
- Confirm you are logged in under the correct employee profile.
- Verify that End of Day has not already been completed.
- If the transaction does not appear in Closed Orders, confirm that the order was fully closed.
- If a tip adjustment fails to save, retry after a few seconds and verify the terminal has an active internet connection.
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## **Related Articles**
- [Create Job Position](https://help.spoton.com/space/SK/2660663297)
- [Managing Open Orders in the End of Day Closeout Process](https://help.spoton.com/space/SK/2664661350)
- [Clocking Out Employees in the End of Day Closeout Process](https://help.spoton.com/space/SK/2664661433)
- [Create a Tip Jar](https://help.spoton.com/space/SK/737575148/How+to+Set+Up+Tip+Jars+in+SpotOn+Restaurant#Create-a-Tip-Jar)