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title: "Pre-Authorize Credit Card | SpotOn Restaurant FOH"
canonical: "https://help.spoton.com/space/SK/2096136533/Pre-Authorize%20Credit%20Card%20%7C%20SpotOn%20Restaurant%20FOH"
format: markdown
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**Quick Links **
> Macro (toc)
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> ❌ **WARNING: The merchant will NOT be protected against chargebacks/disputes on pre-auth charges that are finalized. **
> ❌
> ❌ **If there is a chargeback/dispute, the funds will be lost, as the transaction will be treated as a manual entry since card is not present when finalized - There may be fines. Rates may be higher on pre-auth transactions. **
> ❌
> ❌ **Order should be closed with chip card insert to prevent this.**
# Pre-Authorize a Credit Card
| **Action** | **Display** |
| --- | --- |
| 1. When you’ve started an order, tap the top of the check to open the **Ticket Commands Menu**
2. Select **Pre-Authorize Credit Card ** |  |
| - A Pre-Authorization Amount popup will display
3. Press **Accept** to use the **default amount**, *or* **enter the amount** you want to pre-authorize the card for, e.g., the current amount of the order, then press **Accept** |  |
| - The station will prompt **Insert / Swipe card on payment terminal … **
4. **Insert** the chip card into the payment terminal, or **swipe** the card if no chip is present |  |
| - This **will not **rename the order with the cardholder name like the “Attach Card” feature does
5. Tap **Rename Order** from the Command Bar, or press **Show Commands** and Select **Rename**
6. Rename the order with the name on the credit card, or another preferred identifier so it can be easily located |  |
| - After the Pre-Authorization is processed, you can navigate to the payment screen, and view the Pre-Authorization at the bottom of the order
7. When the guest is ready to close order, tap on the **Pre-Authorization** and select **Change / Finalize **from the sub-menu |  |
| 8. Enter the **Total amount **of the order on the **New Payment Amount **keypad
- This will convert the Pre-Auth to a Sale, and the amount cannot be changed again (you can still void the payment, and adjust the tip)
- Credit card receipt(s) will now print, and the order will close if it’s been paid in full. |  |