---
title: "Contact Us"
canonical: "https://help.spoton.com/page/contact-us/"
format: markdown
---
> Dynamic module: Search Highlight (live content)

# Contact Us

Need to get a hold of us?  
  
Our Support Teams are here to assist you 24 hours a day, 7 days a week.

### Use the department contact list below to get in touch with the department you need via phone or email.   
If you are emailing a support department, please provide your **name**, **business name**, and **phone number.**

![](/images/d2486450-fae9-4ca6-bb69-2a0811082206)

## **Restaurant Management**  

Services: Front of House & Back of House

Email: [support@spoton.com](mailto: support@spoton.com)

Phone: (877) 814-4102,  
Keyword **Restaurant Management, Reserve, Reserve Experiences**

Hours: 24/7

## **Payment Devices**  

Services: Payment Terminals Set up & Troubleshooting

Email: [support@spoton.com](mailto: support@spoton.com)

Phone: (877) 814-4102,  
Keyword **Payment Terminals, Payment Processing**

Hours: 24/7

## **Printers & Other Hardware**

Services: Hardware Set up & Troubleshooting

Email: [support@spoton.com](mailto: support@spoton.com)

Phone: (877) 814-4102,  
Keyword **Networking, Printers, Register**

Hours: 24/7

## **Menu, Catalog & Integrations**

Services: Menu, Catalog, Website, Pickup & Delivery

Email: [support@spoton.com](support@spoton.com)

Phone: (877) 814-4102,

Keyword **Menu, Online Ordering, Uber Eats, DoorDash**

Support Hours:  
**Monday–Friday**  
• 10:00 AM – 10:00 PM EST  
• 9:00 AM – 9:00 PM CST  
• 7:00 AM – 7:00 PM PST

**Saturday–Sunday**  
• 10:00 AM – 6:00 PM EST  
• 9:00 AM – 5:00 PM CST  
• 7:00 AM – 3:00 PM PST

## **SpotOn Teamwork**

Services: Teamwork Maintenance

Email: [teamworksupport@spoton.com](mailto:teamworksupport@spoton.com)

Phone: (877) 814-4102,  
Keyword **Teamwork**

Support Hours  
**Monday–Friday**  
• 9:00 AM – 8:00 PM EST  
• 8:00 AM – 7:00 PM CST  
• 6:00 AM – 5:00 PM PST

**Saturday**  
• 9:00 AM – 5:00 PM EST  
• 8:00 AM – 4:00 PM CST  
• 6:00 AM – 2:00 PM PST

## **Statements & Billing**

Services: Statements, Billing, Profit Assist, Rates & Transaction

Email: [support@spoton.com](mailto: support@spoton.com)

Phone: (877) 814-4102,  
Keyword **Funding, Billing Issues, Rates**

Support Hours  
**Monday–Friday**  
• 7:00 AM – 9:00 PM EST  
• 6:00 AM – 8:00 PM CST  
• 4:00 AM – 6:00 PM PST

**Saturday–Sunday**  
• 8:00 AM – 8:00 PM EST  
• 7:00 AM – 7:00 PM CST  
• 5:00 AM – 5:00 PM PST

## **Account Maintenance & Dashboard**  

Services: Bank Changes, Transaction Look up, DBA Updates, DayCheck

Email: [support@spoton.com](support@spoton.com)

Phone: (877) 814-4102,  
Keyword **My Account, bank changes**

Support Hours  
**Monday–Saturday**  
• 7:00 AM – 9:00 PM EST  
• 6:00 AM – 8:00 PM CST  
• 4:00 AM – 6:00 PM PST

**Sunday**  
• 8:00 AM – 8:00 PM EST  
• 7:00 AM – 7:00 PM CST  
• 5:00 AM – 5:00 PM PST

## **Sales**

Services: Sales Inquiries

Email: [sales@spoton.com](mailto:sales@spoton.com)

Demo: [https://www.spoton.com/demo/](https://www.spoton.com/demo/)

## **Support Feedback**

Services: All general feedback

Email: [feedback@spoton.com](mailto:feedback@spoton.com)

Hours: 24/7
